Provide vital 2nd Line and Desktop Support to the NHS at a time of national need
Use your skills to ensure that the trust can meet its project requirements
About Our Client

The client is an NHS trust based in Birmingham, it provides vital community services to Birmingham and the West Midlands.

Job Description

Provide 2nd line support to all users across applications within your remit
Ensure all calls are dealt with within appropriate guidelines and within the IT service desks' SLA
Provide support to 1st line when required
Deploy applications via SCCM to new devices
Provide break/fix support, as well as build new devices for users who are working from home
The Successful Applicant

The successful candidate will have 1st and 2nd line experience, and will have no problem dealing with end users of all types. You will be very personable, and happy to assist others to the best of your ability. Additionally you will be able to problem-solve on t...

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